Product & Service Design Revolution
Helping businesses of all sizes define, design & deliver performant products & services

What we do

Research & strategy
We dig into your value chain & your customers needs to help drive strategic & tactical value

Customer focussed design
Passion for identifying opportunities & solving puzzles through customers

Organisational & Digital Transformation
Supporting rapid organisational change by embedding creative into agile multi-skilled team
Work
Jaguar | Landrover
Scaleable digital design
Engaging, simple and inspiring create your own tool


AMEX
Black card (Centurion)
Channel shifting users
Identifying ways to provide a practical, powerful and exclusive concierge service at your fingertips


Reebok
Accelerated ecomm delivery
Enabling design & development pace with practices


IKEA
Localisations & omnichannel experience design
User centred discovery across multiple channels to inform omni-channel service
Clients
Our people have worked with
McDonalds
Jaguar
Landrover
Microsoft
Infosys
AMEX
AXA
Lloyds Bank
HSBC
Emirates
IKEA
Sky
M&S
MacMillan cancer support
Johnson Matthey
WilliamHill
Reebok
Flaconi
Spreadshirt
Contact
Call us: +447475 733 732
Email us: quack@blackduck.bg
Our base: Sofia, Bulgaria
Our people: Worldwide